Payment

If possible, please pay fees online at the time of booking. I will email you my bank details. Otherwise, please bring a cheque or cash to your session.

For on-line payment of on-going sessions, please pay before your appointment time.

 

Timing

Please arrive on time. Sessions will end at the appointed time.

 

Cancellation Policy

If you need to cancel a session, please contact me as soon as possible by Text or Phone, and if possible a back up email (in case I am not in signal but may have wi-fi).

 

Over one week’s notice before the appointment time            No Cancellation fee

Less than one week, but more than 24 hours                          £20

Less than 24 hours                                                                       Full fee

 

Under certain circumstances there will be a charge for room hire and/or travel. I will inform you if this is the case. If I have booked these and you cancel a session, and I am not able to re-allocate the session, these charges are non-refundable.

If you need to rearrange a session please contact me as soon as possible, by text or phone, and we can try and rearrange.

 

Endings

If we are working together in an ongoing way, endings are valuable, giving us time to explore themes and review the work. We can discuss together how we would like our ending to be, number of sessions etc. I ask clients to agree to discuss ending their work within a session and not over the phone, by email or text.